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PRIVACY POLICY​

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Effective Date: 1.11.2025

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At Kayla Makenzie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, make a purchase, or interact with us in any other way.

By using our website or purchasing our products, you agree to the collection and use of your personal information in accordance with this policy. Please take a moment to read this policy to understand how we handle your data.

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1. Information We Collect

We collect information from you when you visit our website, create an account, make a purchase, subscribe to our newsletter, or interact with us in other ways. This information includes:

Personal Identification Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (credit card details, PayPal, etc.)

Non-Personal Identification Information:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Referral/exit pages

  • Date and time of site access

  • Location data (if permitted by you)

We collect this information primarily to process orders, improve your shopping experience, and provide relevant communications.

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2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: We use your personal details and payment information to process your orders, fulfill your purchases, and communicate with you about your order status.

  • To Improve Customer Service: The information you provide helps us respond more effectively to your customer service requests and support needs.

  • To Send Promotional Communications: If you’ve subscribed to our newsletter or opted in to receive updates, we may send you emails with product promotions, special offers, or news about Kayla Makenzie. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

  • To Personalize Your Shopping Experience: We may use your information to tailor our website and offerings to better suit your preferences and needs.

  • For Analytics and Improvements: We use website analytics tools (e.g., Google Analytics) to monitor and analyze how visitors interact with our site, helping us improve the user experience and site functionality.

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3. How We Protect Your Information

Your personal information is secure with us. We implement a variety of security measures to maintain the safety of your personal data. This includes:

  • Encryption: All sensitive information (like payment details) is transmitted via Secure Socket Layer (SSL) technology, ensuring that it is encrypted.

  • Payment Processing: We work with trusted third-party payment processors (like PayPal and Stripe) to securely process your transactions. These providers handle your payment information and are fully PCI-DSS compliant.

While we take reasonable measures to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to safeguarding your data to the best of our ability.

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4. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may share your information with third-party companies that assist us in operating our website, processing payments, or delivering your order (e.g., shipping carriers, payment processors). These third parties are obligated to keep your information confidential and only use it for the purposes for which it was shared.

  • For Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or if we believe such action is necessary to comply with legal obligations or to protect our rights.

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5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to track your activity and preferences. This helps us provide a more personalized shopping experience.

You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

For more information about how we use cookies and tracking technologies, please refer to our Cookie Policy (if applicable).

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6. Your Data Protection Rights

Depending on where you reside, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You have the right to request corrections to any inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal information, subject to certain limitations.

  • Objection to Processing: You can object to the processing of your personal information, where applicable.

  • Data Portability: You may request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [your email address]. We will respond to your request as quickly as possible, in accordance with applicable laws.

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7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Kayla Makenzie. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

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9. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. If we make any significant changes, we will post the updated policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your data, please feel free to contact us:

Email: Kayla@kaylamakenziemedia.com

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Thank you for choosing Kayla Makenzie. We value your trust and are committed to safeguarding your personal information.

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